Self-set limits and pauses

Which responsible gambling tools does Winbeast Casino give you?

You play here only from 18+, and deposit limits, loss limits, session reminders, cooling-off and self-exclusion sit in every Winbeast Casino account.

Set a deposit limit

Winbeast Casino N.V. holds licence OGL/2011/8053/773 issued by the Gaming Control Board Curaçao — in continuous operation since 2011, with independent audits conducted by Gaming Laboratories International, eCOGRA, and iTech Labs.

Five short facts

Essentials in brief

Plain facts, kept short, in the same quiet way Winbeast Casino handles the rest of your account.

Minimum age18+

Regulator and licenceGaming Control Board Curaçao, OGL/2011/8053/773

National registerBetStop

National Gambling Helpline1800 858 858

Limit and exclusion questions[email protected]

Spending protection

What you set before play, not after a loss

This settles which controls your account has and the moment each one is worth switching on.

A ceiling for your spending

Deposit limits cap how much you can add to the account in a set period. Switch one on before your next deposit, while you are thinking clearly rather than after a costly session.

A stop for a hard session

Loss limits set the most you are willing to lose over a period, and the account stops you when you reach it. Choose one at the start of a session, not in the middle of it.

Your own time check

Session reminders let you know how long you have been playing, so time does not slip past unnoticed. Switch them on if you play late or lose track of the clock.

When you need a short break

A cooling-off period pauses your play for a while without closing anything permanently. Use it when you want distance for a few days but intend to come back.

How long does it last?

Self-exclusion blocks your account for a longer stretch and is the option when you want a firm stop. It is set inside the casino account, and BetStop covers registered wagering providers nationally.

Setting your own ceiling

From a vague intention to a number in four steps

This settles where the controls sit and how quickly the whole thing is done.

Where does it live?

Log in and open your profile menu, then look for the responsible gambling or limits area. Check you are in your own account, since each player may hold only one.

Pick your ceiling

Choose which control you want: a deposit limit for spending, a loss limit, or a session reminder for time. Pick one that fits how you actually play.

A number you can keep

Enter the amount, or the time for reminders, and pick the period: day, week or month. Check the figure is one you can hold to on a quiet week.

Saved and visible

Confirm the change and check the new limit appears in your account straight away. Keep a note of the figure; questions about it can go to support at any hour.

Is it still fun, or is it just habit?

Spotting these things early is easier than unpicking them later, and a limit or a pause set in your account is the simplest first move. Play is meant to cost you money you had already chosen to spend.

See how many of these sound like your week rather than your worst day.

Playing longer than you said you would
Chasing a loss with a bigger deposit
Hiding your play from people close to you
Borrowing or selling things to keep playing
Thinking about the next session at work
Feeling flat or short-tempered away from play
Needing more to get the same buzz

Checked at the door, before any deposit

Check first, cash out later. Registration asks for your date of birth, and the 18+ rule is enforced there rather than later. Identity documents are also reviewed before a first withdrawal can be paid out.

Can I limit a shared phone? Blocking software on a shared device filters gambling sites before anyone opens one. Install it on the family computer and on any phone a child borrows.

Start with a question, not a lecture. Talk about money and time without blame, and let the person decide on the first step. The National Gambling Helpline on 1800 858 858 is free at any hour and can guide relatives too.

Talk to someone

Who can you talk to in Australia?

Removes the worry that asking for help means paperwork, cost or a file with your name on it.

National Gambling Helpline

A free, confidential line for anyone worried about their own play, answered every hour of every day. Trained counsellors offer online chat, email counselling and self-help tools, plus a directory of local services. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings held across the country, where people who gamble and their relatives sit with others in the same position. Meetings are free and run by members, and you can find one near you through the group. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt, for you or a relative, available on weekdays during business hours. It covers what you owe, the options in front of you and how to speak with the people you owe. ndh.org.au

Pick the length before you need it

Need a few days off? A break of hours or days set in your casino account, started from your account settings whenever you want a gap. Access stays closed while it runs, and nothing on the site is waiting for you when it ends.

Close the door properly. Closing access to your account for a long period, requested from your account settings and not reversed before it ends. It suits a full stop rather than a breather, and the account stays shut until the period runs out.

National register, one application. Run by the Australian Government through ACMA, BetStop is the national register and it lasts at least three months, up to a lifetime. Apply through the register for about five minutes of work, and name someone to support you if you like. betstop.gov.au

Six questions, six answers

A pause, a limit, a closed door

Useful when you are deciding between a short break and something longer lasting.

If I take a cooling-off period, when can I play again?+

During a cooling-off period your account stays closed to play and to deposits, though withdrawals remain possible. Play returns on its own once the period you chose has run to the end. You do not need to ask anyone to switch it back.

Why does Winbeast need proof of age before I can play?+

Because gambling here is for adults of 18 and over, and age is checked before any money moves. Your documents are also what let us release a withdrawal later. Nothing is confirmed until that check is done.

Once I self-exclude, can I ask for it to be lifted early?+

No. A self-exclusion runs for the whole period you picked, and we will not shorten it or lift it on request. Treat the length as final when you set it, and choose a stretch you can live with.

What do I do if I want the account gone completely?+

Write to [email protected] from your registered email and ask for permanent closure. Support closes the account so it cannot be reopened by you later. If you also want marketing to stop, say so in the same message.

Where do I go if my deposit limit needs to be different?+

Back to the same section of your account where you set it the first time, which shows your current figure and lets you change it. Decide the new amount before you next deposit. Support can point you there if you cannot find it.

Can I set my limits from my phone instead of a computer?+

Yes. The mobile version of the account carries the same section, with the same choices, so a limit set on a phone applies everywhere you log in. Nothing extra needs installing.